These Terms of Service ("Terms") govern your access to and use of the website and services operated by My Keen Home Health Solutions Inc. ("Company", "we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms.

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1. Company Information

Company Name: My Keen Home Health Solutions Inc.

Address: 2210 4th Ave W, Williston, ND 58801, United States

Website: mykeenhome.com

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2. Nature of Services

My Keen Home Health Solutions Inc. provides smart home health products, solutions, and educational resources designed to improve the health, safety, comfort, and quality of life within the home. The company offers connected home technology including smart sensors, monitoring devices, energy management tools, and home automation solutions that empower individuals and families to create healthier, safer living environments. All products and content are provided to help consumers make informed decisions about their home health and wellness.

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3. No Medical Advice Disclaimer

The information, data, and alerts provided by My Keen Home Health Solutions products and this website are not intended as a substitute for professional medical advice, diagnosis, or treatment. Our products are designed to support home health awareness and are not clinical medical devices unless otherwise specified. Always consult a qualified healthcare provider for any medical concerns.

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4. User Eligibility and Conduct

You agree to use our website and products lawfully and responsibly. You may not misuse the website, submit false information, attempt unauthorized access, or interfere with website or device operations. You further agree to:

• Use our products only for their intended residential and home health purposes;
• Comply with all applicable federal, state, and local laws and regulations;
• Maintain the confidentiality of your account credentials;
• Refrain from reproducing or distributing our content without prior written consent;
• Refrain from attempting unauthorized access to our systems, software, or data.

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5. Intellectual Property Rights

All content, software, trademarks, logos, device designs, and materials associated with My Keen Home Health Solutions products and this website are the property of My Keen Home Health Solutions Inc. or its licensors and are protected by applicable intellectual property laws. You may not reproduce, modify, reverse engineer, or distribute any part of our products or content without our prior written consent.

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6. Data and Privacy

My Keen Home Health Solutions Inc. is committed to protecting your privacy. Any data collected through our smart home devices and connected services is handled in accordance with our Privacy Policy and applicable privacy laws. We do not sell your personal data or home usage data to third parties.

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7. SMS Messaging – Promotional Marketing Only

By voluntarily providing your mobile phone number and opting in, you consent to receive promotional and marketing SMS messages from My Keen Home Health Solutions Inc.

• Message frequency may vary.
• Message and data rates may apply.
• Consent is not a condition of purchase or use of our services.
• You may opt out at any time by replying STOP to [INSERT SHORT CODE].
• Reply HELP to [INSERT SHORT CODE] for assistance or contact us at mykeenhome.com.
• No transactional, emergency, or account-critical messages are sent via SMS.

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Participating Carriers include - AT&T, T-Mobile, Metro PCS, Verizon Wireless, US Cellular, Google Voice, Cellular One, Cellcom, Cellular South, Interop, Clearsky

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Carriers are not liable for undelivered or delayed messages.

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8. Emergency Notice

My Keen Home Health Solutions products are not intended to replace emergency response services. If you or someone in your home is experiencing a medical or safety emergency, call 911 or your local emergency services immediately.

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9. Third-Party Links and Integrations

Our website and products may contain links to or integrations with third-party websites, platforms, and smart home ecosystems. We are not responsible for the content, accuracy, privacy practices, or reliability of any third-party services. Links and integrations are provided for convenience only and do not imply endorsement.

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10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. Hardware products are covered by a limited warranty as described in the applicable product documentation. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

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11. Limitation of Liability

To the fullest extent permitted by law, My Keen Home Health Solutions Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amounts paid by you to the Company for the applicable product in the twelve months preceding the claim.

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12. Governing Law

These Terms are governed by the laws of the State of North Dakota, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration. You agree that disputes will be resolved on an individual basis and not as part of a class action.

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13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website or notification by email. Continued use of our products or website after the effective date of any modification constitutes your acceptance of the revised Terms.

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14. Contact Information

If you have questions regarding these Terms, please contact us:

My Keen Home Health Solutions Inc.

2210 4th Ave W, Williston, ND 58801, United States

Website: mykeenhome.com

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