Privacy Policy

This Privacy Policy explains how My Keen Home Health Solutions Inc. ("Company", "we", "us", or "our") collects, uses, and protects your information when you interact with our website and products.

1. Company Information

Company Name: My Keen Home Health Solutions Inc.

Address: 2210 4th Ave W, Williston, ND 58801, United States

Website: mykeenhome.com

2. Information We Collect

We may collect personal information such as your name, email address, phone number, and other information voluntarily provided. Our smart home devices may also collect home environment data such as temperature, air quality, motion, and energy usage. We may also collect non-personal information such as IP address, device information, browser type, and website usage data.

3. How We Use Information

Collected information may be used to:

  • Operate and improve our smart home health products and services;
  • Respond to inquiries and customer support requests;
  • Send product updates, alerts, and marketing communications;
  • Improve website and device performance and user experience;
  • Maintain compliance with applicable laws and regulations.

4. Information Sharing

We do not sell or rent personal information. We may share information with trusted service providers who assist with operations and communications, subject to confidentiality obligations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging origination opt‑in data and consent; this information will not be shared with any third parties.

5. SMS Communications – Promotional Marketing Only

If you opt in to receive SMS messages, your mobile phone number will be used exclusively for promotional and marketing communications from My Keen Home Health Solutions Inc. We do not use SMS for transactional, emergency, or account-related notifications.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • Reply HELP for assistance.
  • SMS consent is not sold or shared with third parties.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to analyze website traffic and enhance user experience. You may manage cookie preferences through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and home data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

8. Your Privacy Rights

You may request access, correction, or deletion of your personal information by contacting us through mykeenhome.com.

9. Children's Privacy

Our website and products are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

10. Third-Party Websites

We are not responsible for the privacy practices or content of third-party websites or platforms linked from our site or integrated with our products. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted with a revised effective date. Continued use of our website or products after any update constitutes your acceptance of the revised policy.

12. Contact Information

My Keen Home Health Solutions Inc.

2210 4th Ave W

Williston, ND 58801, United States

Website: mykeenhome.com